Last Updated: June 2026

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The F'n Vape Store is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and protect information obtained through our website, online store, and customer interactions.

By using our website, creating an account, or placing an order, you agree to the practices outlined in this Privacy Policy.

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     1. Information We Collect

When you visit our website, create an account, place an order, or contact us, we may collect the following information:

• Name

• Email address

• Phone number

• Billing address

• Shipping address

• Date of birth or age verification information

• Order history

• Customer support communications

• IP address and device information

• Website usage and browsing activity

Payment information is processed securely through our payment providers. The F'n Vape Store does not store complete credit card information on our servers.

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     2. How We Use Your Information

We collect and use your information to:

• Process and fulfill orders

• Provide local delivery and Canada-wide shipping services

• Verify legal age requirements for vape purchases

• Communicate regarding orders, deliveries, returns, exchanges, and customer support requests

• Improve our website, products, and customer experience

• Prevent fraud and unauthorized transactions

• Comply with applicable laws and regulations

• Send promotional emails, newsletters, and special offers when permitted by law

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     3.  Age Verification

The F'n Vape Store sells age-restricted vaping products.

We may collect information necessary to verify that customers meet the minimum legal age required to purchase vape products in their province or territory. We reserve the right to request additional age verification before processing or delivering an order.

Orders that cannot be verified may be cancelled and refunded.

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     4. Cookies

Our website uses cookies and similar technologies to improve functionality and user experience.

Cookies may be used to:

• Keep customers logged in

• Remember shopping cart contents

• Save website preferences

• Analyze website traffic and performance

You may disable cookies through your browser settings; however, some website features may not function properly.

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     5.  Sharing Your Information

We do not sell, rent, or trade customer information to third parties for marketing purposes.

Your information may be shared with trusted service providers when necessary to:

• Process payments

• Deliver orders

• Verify age requirements

• Provide website services

• Assist with customer support

• Comply with legal obligations

These providers are only given access to the information required to perform their services.

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     6. Data Security

We take reasonable administrative, technical, and physical measures to protect customer information from unauthorized access, disclosure, alteration, or destruction.

While no online system can guarantee absolute security, we work with trusted service providers and industry-standard security practices to protect your information.

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     7. Marketing Communications

If you subscribe to our newsletter or marketing communications, we may send updates regarding products, promotions, store announcements, and special offers.

You may unsubscribe at any time by clicking the unsubscribe link included in marketing emails or by contacting us directly.

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     8. Your Privacy Rights

Subject to applicable laws, you may request to:

• Access your personal information

• Correct inaccurate information

• Update your account information

• Request deletion of eligible personal information

• Withdraw consent for marketing communications

To make a privacy-related request, please contact us using the information provided below.

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     9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business practices, legal requirements, or website functionality.

Any updates will be posted on this page with a revised effective date.

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     10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

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The F'n Vape Store

2130 Robertson Road, Unit 3
Ottawa, Ontario, Canada

Email: info@thefnvapestore.ca

Phone: 613-820-8273

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We are committed to protecting your privacy while providing a secure, reliable, and compliant shopping experience.