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SHIPPING & DELIVERY

Shipping & Delivery Policy

​At The F'n Vape Store, we are committed to providing fast, reliable, and compliant delivery services for adult customers across Canada. Please review the information below regarding our shipping and delivery procedures.

1. Shipping Zones

We currently offer shipping throughout Canada where permitted by law. Orders are shipped in compliance with all applicable federal, provincial, and carrier regulations regarding vape products and age-restricted goods.

We also offer local delivery within our designated service area.

2. Shipping Methods

Local Delivery

We offer same-day local delivery for a flat rate of $7.00.

To qualify for same-day delivery, orders must be placed before 6:00 PM local time. Orders received after 6:00 PM will be delivered on the next available delivery day.

Canada-Wide Shipping

Orders outside our local delivery area are shipped using trusted Canadian carriers. Available shipping methods and delivery options will be displayed during checkout.

All shipments containing vape products may require age verification upon delivery in accordance with applicable laws and carrier policies.

3. Shipping Rates

Local Delivery

  • Flat Rate: $7.00

Canada-Wide Shipping

Shipping rates are calculated at checkout based on the destination, package size, weight, and selected shipping service.

4. Processing Time

Most orders are processed within 1 business day of being placed.

Orders submitted during weekends, holidays, or peak periods may require additional processing time.

The F'n Vape Store reserves the right to delay shipment if additional age verification or order verification is required.

5. Delivery Time

Local Delivery

  • Same-day delivery for orders placed before 6:00 PM.

  • Orders placed after 6:00 PM will be delivered on the next available delivery day.

Canada-Wide Shipping

Delivery times vary depending on the destination and selected shipping service. Most orders arrive within 1–7 business days after shipment, though carrier delays may occasionally occur.

Delivery estimates are not guaranteed.

6. Order Tracking

Once your order has been shipped, you will receive a confirmation email containing tracking information (where applicable).

Customers can use the provided tracking number to monitor the status of their shipment directly through the carrier.

7. Shipping Restrictions

The F'n Vape Store only ships vape products to jurisdictions where such shipments are legally permitted.

All customers must meet the minimum legal age requirement in their province or territory. Age verification may be required before shipment and/or upon delivery.

We reserve the right to cancel and refund any order that cannot be legally fulfilled.

8. Shipping Errors

If you receive an incorrect item, a damaged shipment, or experience a delivery issue, please contact us as soon as possible.

To help us resolve the issue quickly, please provide:

  • Your order number

  • A description of the issue

  • Photos of the product and packaging, if applicable

Claims regarding shipping errors should be reported within 48 hours of delivery.

9. Contact Us

If you have any questions regarding shipping, delivery, or order status, our team is happy to assist.

Please contact us through:

  • Our website contact form

  • Your account dashboard support ticket system

  • In-store during regular business hours

Thank you for choosing The F'n Vape Store.

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